Delivery & Returns

Delivery & Returns

We aim to make delivery & returns as simple as possible. If you have any specific requirements, please get in contact and we’ll do our best to help.

Delivery

Free 2-day delivery is available on all orders over £300.

All orders are subject to stock availability at the time of shipping.

Stock Goods will normally be dispatched within 1 working days of cleared payment.

Delivery estimates will be stated at the time of ordering in the shopping cart.

Your order may arrive in more than one delivery.

Please see our full Delivery Terms in our Terms and Conditions

Cancellation and Returns – Non Business Customers

Personalised or modified items such as doors made to non-standard sizes or any door which you have asked us to modify or drill for hinges etc. cannot be returned unless faulty or not as advertised.

Under UK Law you can cancel your contract at any time up to 14 days after the day of delivery.

You may not return any goods that have been installed or drilled or otherwise altered unless they are faulty.

Please see our full Cancellation and Returns Terms in our Terms and Conditions

Cancellation and Returns – Business Customers

All goods can only be returned if faulty or not as described

Please see our full Cancellation and Returns Terms in our Terms and Conditions

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